📄 Terms & Conditions – HitLooks Collection
Welcome to HitLooks Collection. By accessing or making a purchase from our website, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions apply to all visitors, users, and customers of HitLooks Collection.
HitLooks Collection reserves the right to update, change, or modify any part of these terms at any time without prior notice.
2. Product Information
All products displayed on our website are described as accurately as possible.
Colors may slightly vary due to different screen resolutions.
All products are made with premium artificial PU leather unless stated otherwise.
3. Pricing & Payments
Prices listed on the website are final and include applicable taxes.
We offer Cash on Delivery (COD) and other available payment options.
Any promotional discounts or coupon codes are subject to terms mentioned with the offer.
4. Order Confirmation
Once an order is placed, you will receive an order confirmation message.
HitLooks Collection reserves the right to cancel an order in case of:
Incorrect information
Product unavailability
Suspicious activity
- Please make sure all information provided while placing your order is accurate and complete. Our team will contact you within 24 hours to confirm your order details. Orders that are not confirmed due to incorrect information or unavailability may be delayed, cancelled, or not dispatched. We appreciate your cooperation in helping us serve you better.
5. Shipping & Delivery
Standard delivery time is usually 3–7 working days depending on your location.
Delivery charges may apply unless a free-delivery offer is mentioned.
Delivery delays may occur due to weather, logistics issues, or public holidays.
6. Return, Exchange & Refund Policy
Returns or exchanges are accepted within 3 days of receiving the product (if applicable).
Product must be unused, in original condition, and with tags attached.
Refunds are issued only if the product is defective or wrong; otherwise exchanges are offered.
Shipping charges for returns/exchanges may apply.
7. Customer Support
For any queries, help, or complaints, you may contact us:
📧 cs@hitlookscollection.com
📞 +923063538523
Our team will respond within 24–48 hours.
8. User Responsibilities
By using our website, you agree:
Not to misuse or damage the website.
Not to copy product images or content without permission.
Not to place fraudulent or misleading orders.
9. Privacy & Data Protection
Your personal data is used only for order processing, delivery, and customer support.
We do not share your information with third parties except logistics partners.
Read our full Privacy Policy for details (if needed, I can write one for you).
10. Intellectual Property
All images, product names, designs, logos, and content on the website belong to HitLooks Collection.
Illegal copying, downloading, or use of our content is strictly prohibited.
11. Limitation of Liability
- HitLooks Collection is not responsible for any direct or indirect damages caused by:
Delay in shipment
Incorrect information provided by the customer
Misuse of products
12. Governing Law
- These Terms & Conditions are governed by the laws of Pakistan.